Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using DavoyRide's mobile application or website (collectively, the "Platform"), you agree to comply with and be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

These Terms constitute a legally binding agreement between you and DavoyRide ("Company," "we," "us," or "our"). We reserve the right to modify these Terms at any time, and your continued use of the Platform constitutes acceptance of such modifications.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years old to use DavoyRide services. By using the Platform, you represent and warrant that you meet this age requirement.

2.2 Account Creation

To use our services, you must:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

2.3 Account Suspension

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in fraudulent, illegal, or harmful activities.

3. Services Description

DavoyRide provides a technology platform that connects riders with independent driver-partners for transportation services. We do not provide transportation services directly; all rides are provided by independent contractors.

3.1 Platform Services

• Ride matching between riders and drivers
• Payment processing
• GPS navigation and tracking
• Rating and feedback system
• Customer support

4. User Responsibilities

4.1 Rider Responsibilities

As a rider, you agree to:

• Provide accurate pickup and destination information
• Be present at the pickup location at the scheduled time
• Treat drivers and their vehicles with respect
• Follow all applicable laws and regulations
• Pay all applicable fees and charges
• Not engage in illegal activities during rides
• Not damage driver vehicles or property

4.2 Driver Responsibilities

As a driver, you agree to:

• Maintain valid licenses, insurance, and vehicle registration
• Keep your vehicle clean, safe, and in good working condition
• Provide professional and courteous service
• Follow all traffic laws and regulations
• Accept rides in a timely manner
• Not discriminate against riders based on protected characteristics
• Maintain appropriate background check clearances

5. Pricing and Payment

5.1 Fare Structure

Ride fares are calculated based on:

• Base fare
• Distance traveled
• Time duration
• Demand-based pricing (surge pricing during peak times)
• Applicable taxes and fees

5.2 Payment Methods

We accept various payment methods including credit cards, debit cards, and digital wallets. You authorize us to charge your payment method for all applicable fees.

5.3 Cancellation Fees

Cancellation fees may apply if you cancel a ride after a driver has been assigned and is en route. Fees vary based on timing and circumstances.

5.4 Refunds

Refund requests are handled on a case-by-case basis. Contact customer support to request a refund for service issues.

6. Safety and Conduct

6.1 Prohibited Conduct

You may not:

• Harass, threaten, or harm other users
• Use the Platform for illegal activities
• Provide false or misleading information
• Attempt to circumvent our payment systems
• Interfere with the Platform's operation
• Share your account with others
• Use automated systems to access the Platform

6.2 Safety Features

We provide safety features including:

• Real-time trip tracking and sharing
• Emergency assistance button
• Driver and rider ratings
• 24/7 support access

7. Intellectual Property

The Platform, including all content, features, and functionality, is owned by DavoyRide and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Reverse engineer or decompile the Platform
• Create derivative works based on our Platform

8. Disclaimers and Limitations of Liability

8.1 Service Disclaimer

The Platform is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Driver availability at all times
• Specific arrival times or route accuracy
• Compatibility with all devices

8.2 Limitation of Liability

To the maximum extent permitted by law, DavoyRide shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Actions or conduct of drivers or riders
• Vehicle accidents or property damage
• Service interruptions or technical issues

9. Indemnification

You agree to indemnify and hold harmless DavoyRide, its affiliates, officers, and employees from any claims, damages, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your conduct during rides

10. Dispute Resolution

10.1 Informal Resolution

Before pursuing formal dispute resolution, you agree to contact us at legal@davoyride.com to attempt to resolve the matter informally.

10.2 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

10.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits.

11. Termination

Either party may terminate this agreement at any time:

• You may delete your account through the app settings
• We may suspend or terminate accounts for Terms violations
• Termination does not affect accrued rights and obligations
• Certain provisions survive termination (e.g., liability limitations)

12. General Provisions

12.1 Governing Law

These Terms are governed by the laws of the jurisdiction where DavoyRide is headquartered, without regard to conflict of law principles.

12.2 Severability

If any provision of these Terms is found invalid, the remaining provisions remain in full effect.

12.3 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and DavoyRide.

12.4 Assignment

You may not assign these Terms without our consent. We may assign our rights to any successor or affiliate.

13. Contact Information

For questions about these Terms, please contact us: